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IT & Cybersecurity FAQ

Answers about our services, technology decisions, and the controls that help protect your organization.

Cocha Technology · Houston, Texas

Find answers to common questions about Cocha Technology, managed IT, technology advisory, and cybersecurity. For a decision specific to your environment, talk with our team.

Business questions

Who is Cocha Technology Inc.?

Cocha Technology Inc. is a Houston-based AI governance and security advisory firm serving the US, Canada, and the EU. We help law firms and regulated organizations deploy Claude and Microsoft 365 Copilot without exposing client data, starting with permission cleanup. Cocha implements AI TRiSM controls using Gartner's AI TRiSM framework.

What does Cocha Technology help firms do?

We help firms deploy and govern Claude Enterprise and Microsoft 365 Copilot without exposing client or business data. The work covers permission and oversharing cleanup in Microsoft 365, sensitivity labels and Purview DLP, shadow AI discovery, and AI acceptable use policy.

Who does Cocha Technology work with?

Law firms come first. We also work with oil and gas, medical device, and PE-backed organizations that handle sensitive data, for clients across the United States, Canada, and the EU.

Why would a law firm bring in an AI governance advisor before rolling out Copilot or Claude?

Copilot works with whatever each user can already open, so loose permissions become an exposure problem the day it goes live. An advisor finds that exposure and sets the controls first, before a client asks. With Cocha, that starts with the free AI Readiness Snapshot, and the paid AI Readiness Assessment ends in a 90-day remediation plan.

What is Wander Web Studio?

Wander Web Studio is the creative subsidiary of Cocha Technology. It specializes in high-end WordPress and Elementor web design, focusing on performance-driven development that integrates seamlessly with a company’s broader IT infrastructure.

Technical & cybersecurity questions

What is the difference between IT Support and IT Consulting?

IT support covers the day-to-day work of keeping users and systems productive, including proactive maintenance and issue resolution. Technology consulting focuses on strategy, planning, and the decisions that shape your roadmap. Cocha can scope both services around your needs.

How does Cocha Technology improve business cybersecurity?

We implement the Fortress Mindset, which moves beyond traditional firewalls to an identity-centric model. This includes Multi-Factor Authentication (MFA), endpoint protection, and continuous risk assessments.

What IT services are essential for mid-market enterprises?

Mid-market firms require a blend of proactive Managed IT Services, robust Cybersecurity (including Zero Trust architecture), and strategic Digital Transformation consulting to remain competitive and secure in a cloud-first world.

Does Cocha Technology provide local services in Houston?

Yes. Cocha Technology is Houston-based and serves organizations across the US, Canada and the EU. Clients in the Houston area get on-site and remote IT management and cybersecurity support, and clients everywhere else work with us remotely.

How do I start a project with Cocha Technology?

Start with a conversation about your goals and current environment. We can identify a suitable starting point, including a free AI Readiness Snapshot or M365 Zero Trust Snapshot. Deeper assessments, implementation, and ongoing services are scoped separately.

Who runs day-to-day monitoring?

Cocha Technology runs day-to-day monitoring, patching, and uptime as part of our managed infrastructure practice for mid-size firms.

Three foundations of Zero Trust security

Identity, device security, and least privilege work together to govern access.

Digital biometric identity verification interface showing a fingerprint and facial scan for secure Zero Trust access.

Identity verification

Confirm user identity.

A group of secured devices including a laptop, smartphone, and tablet protected by a glowing digital shield icon.

Device verification

Validate device security.

A secure digital lock and shield icon over a server platform, representing controlled user access and data protection.

Least privilege access

Limit access to the resources people need.

Explore M365 security & Zero Trust.

Gabriella San Miguel, Co-Founder and Principal of Cocha Technology

Still have questions?

Gabriella and Steven are here to help. Tell us what you want to accomplish and who needs to be involved.

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Have a question?

Talk with Cocha about your AI and data security priorities.

281-607-0616
info@cochatechnology.com

About the author

Steven R. Combs

Steven R. Combs

Co-Founder and Principal
Cocha Technology

Steven brings 30 years in IT and 15 years working with law firms. He helps organizations deploy Claude and Microsoft 365 Copilot with practical data protection, permissions, and ongoing governance.

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